Zip
Account Manager
$170K–$200K
San Francisco · Hybrid · Manager · Full-time · Posted Oct 14, 2026
- Experience
- 2+ years of technology SaaS experience.
About the job
Manage enterprise customer renewals, retention, and upsells for Zip’s procurement platform, while advising customers and helping shape sales processes.
What you'll do
- Negotiate renewal contracts and develop strategies that maximize contract value while strengthening customer relationships.
- Partner with Customer Success to monitor customer health, identify needs, and guide renewals and upsells to closure.
- Manage multi-year customer accounts, communicate renewal status, and escalate issues when needed.
What they ask for
- 2+ years of technology SaaS experience.
- Experience selling to procurement, finance, or legal.
- Experience driving customer retention and adoption of a SaaS product for enterprise accounts.
- Customer management skills, including sales, account management, and customer service.
Nice to have
- Experience using Salesforce, Clari, Zoominfo, LinkedIn SalesNav, or Outreach.
Pay
$170,000 - $200,000 USD total pay (OTE)
Tools
Salesforce, Clari, Zoominfo, LinkedIn SalesNav, Outreach
AI focus
The role sells and advises customers on Zip’s AI procurement platform, which uses AI agents to orchestrate procurement across teams, tools, and suppliers.
Model-written summary · the original posting is authoritative