Zipline
IT Engineer
$130K
South San Francisco, California, USA +1 · Full-time · Posted Oct 7, 2026
- Location
- South San Francisco, California, USA
South San Francisco, California, United States - Experience
- 3+ years in IT support, IT operations, systems administration, or a similar technical role.
About the job
Provides IT support and administers employee devices, identity, business systems, and workplace technology for a globally distributed workforce.
What you'll do
- Troubleshoot employee hardware, software, connectivity, identity, and access issues, owning support requests through resolution.
- Manage onboarding, offboarding, device deployment and assets, and administration of core IT systems.
- Improve IT workflows through documentation, scripts, integrations, automation, and support for conference-room A/V.
What they ask for
- Strong customer-service mindset and demonstrated troubleshooting across hardware, software, identity, and access.
- Hands-on experience supporting macOS and Windows, endpoint management, device deployment, and access controls.
- Familiarity with IAM concepts such as SSO, SAML, and SCIM; experience supporting onboarding and offboarding.
- Strong communication and prioritization skills, ownership of issues through resolution, and ability to work onsite in South San Francisco five days per week.
Nice to have
- Linux experience; experience in high-growth or operationally complex environments or supporting a globally distributed workforce.
- Familiarity with SOC 2, ISO 27001, or GDPR; A/V support experience; AI tools or AI-driven automations, including ChatGPT, Codex, or Claude Code.
Pay
$110,00 - $130,000 USD starting cash range; the posting does not specify whether this is base salary or total pay.
Tools
macOS, Windows, Linux, SSO, SAML, SCIM, ChatGPT, Codex
AI focus
Use AI and automation to improve IT support, troubleshooting, workflows, scripting, and internal operations; AI experience is a strong value-add.
Model-written summary · the original posting is authoritative