Technical Program Manager - Trust and Safety

What you'll do

• Manage consumer rights request workflows and privacy operations, including data mapping, retention, deletion, and risk assessments.
• Coordinate privacy, security, and data-protection initiatives across Legal, Engineering, Product, Security, IT, and other teams.
• Develop program metrics, documentation, playbooks, and reporting for privacy and trust operations.

What they ask for

• 8+ years of experience in technical program management, privacy operations, security program management, compliance operations, product operations, or a related role.
• Experience building or operating privacy programs, consumer rights/DSAR workflows, deletion workflows, data retention programs, or data governance systems.
• Strong understanding of privacy concepts and working familiarity with U.S. state privacy laws, CCPA/CPRA, and data protection agreements.
• Ability to translate legal requirements into technical and operational plans, with technical fluency in systems architecture, data flows, APIs, data stores, event logs, and access controls.

Nice to have

• Experience with privacy, data discovery, GRC, DSAR, ticketing, identity, or data cataloging tools.
• Experience in regulated operational environments, trust and safety/fraud programs, international privacy regimes, or relevant privacy, security, or compliance certifications.

Pay

$180,00 - $230,000 (USD, starting cash range; base salary)

Tools

APIs, GRC tools, DSAR management platforms, ticketing systems, identity systems, data cataloging tools