Zipline
Technical Writer
$97K–$171K
South San Francisco, California, USA +1 · Full-time · Posted Oct 20, 2026
- Location
- South San Francisco, California, USA
South San Francisco, California, United States - Education
- Bachelor’s degree in technical communication, English, engineering, or a related field, or equivalent practical experience.
About the job
Own and maintain service documentation for Zipline’s aircraft and equipment, making technical procedures clear, accurate, and usable by field teams.
What you'll do
- Research, write, validate, publish, and maintain manuals, maintenance procedures, inspections, and troubleshooting guidance.
- Coordinate technical reviews, approvals, revisions, and updates with engineering, maintenance, operations, and other partners.
- Help migrate manuals from MadCap Flare to a GitHub-based Markdown/MDX workflow and improve reusable content and publishing processes.
What they ask for
- Bachelor’s degree in technical communication, English, engineering, or a related field, or equivalent practical experience.
- Experience writing and maintaining technical documentation for complex hardware, software, or operational systems; work samples required.
- Strong writing and editing skills, with the ability to make complex information clear and easy to follow.
- Ability to learn and verify unfamiliar systems and manage documentation projects, reviews, and change control.
Pay
$97,000 - $171,000 USD (starting cash range; target)
Tools
MadCap Flare, GitHub, Markdown, MDX
Model-written summary · the original posting is authoritative