Zipline
User Experience Designer: Hardware Systems
$153K–$210K
South San Francisco, California, USA +1 · Full-time · Posted Oct 30, 2026
- Location
- South San Francisco, California, USA
South San Francisco, California, United States - Experience
- Minimum 5+ years in User Experience, Industrial Design, Service / Interaction Design, or Product Design shaping user connection to physical products, digital interfaces, and real-world workflows.
About the job
Designs end-to-end experiences across Zipline’s physical delivery system and supporting digital tools, from field research and interaction concepts through product requirements and development.
What you'll do
- Design and prototype experiences across aircraft, pods, docks, workflows, operator tools, and customer touchpoints.
- Conduct field research and translate user needs and complex system behavior into journeys, interaction models, and product requirements.
- Collaborate with engineering, industrial design, and digital product teams to support clear, safe, consistent interactions.
What they ask for
- Strong portfolio showcasing real-world results.
- Strong visual communication, systems thinking, and ability to make complex technical experiences simple and usable.
- Design research skills, including in-person user behavior analysis through interviews, field visits, focus groups, and surveys.
- Ability to present to executive leadership and champion design decisions in ambiguous, fast-moving environments.
Pay
$153,000 - $210,000 USD base salary (starting cash range)
Model-written summary · the original posting is authoritative