ZipRecruiter
Trust & Safety Associate
Phoenix, AZ +1 · Full-time · Posted Aug 13, 2026
- Location
- Phoenix, AZ
Phoenix, Arizona, United States - Experience
- 1–2 years in customer service, support, or a client-facing role; and 1–2 years in fraud detection, compliance, content moderation, or a similar Trust & Safety role.
- Education
- High school diploma or GED.
About the job
Investigates fraud and policy violations, verifies employers, and reviews job advertisements to help keep ZipRecruiter’s platform safe for job seekers.
What you'll do
- Investigate potential fraud, account takeovers, and policy violations; identify emerging scam trends.
- Verify new employers by phone and email, and review job advertisements for compliance with guidelines.
- Support user-reported concerns and help improve safety protocols and validation procedures.
What they ask for
- High school diploma or GED.
- 1–2 years of experience in a customer service, support, or client-facing role.
- 1–2 years of experience in fraud detection, compliance, content moderation, or a similar Trust & Safety role.
- Ability to attend mandatory in-office training sessions in Phoenix, AZ; proficiency with MS Office Suite (Word, Excel) or Google Workspace.
Pay
$21.00/hr USD (base pay)
Tools
MS Office Suite (Word, Excel), Google Workspace
Model-written summary · the original posting is authoritative