Zoom
CX Channel Sales Specialist
$151K–$330K
Remote (UT) · Full-time · Posted Oct 26, 2026
- Experience
- 5+ years in CX / Cloud (CCaaS) channel creation.
About the job
Builds and grows regional channel partnerships to increase indirect sales and adoption of Zoom’s Customer Experience (CCaaS) portfolio.
What you'll do
- Develop regional CX channel strategy, recruit and manage partners, and grow indirect sales revenue.
- Create business plans with partners and leverage existing contracts to expand Zoom’s CX platform.
- Provide partner sales training and marketing support, and track pipeline, bookings, and quota attainment.
What they ask for
- 5+ years of CX / Cloud (CCaaS) channel creation experience.
- Experience in regional channel management with Customer Experience technologies.
- Experience with Contact Center and Partner Channels, as well as larger NSPs.
- Ability to develop partner sales strategies and go-to-market plans, analyze sales data and market trends, and build relationships with TSD channel partners.
Nice to have
- Understanding of the competitor market.
Pay
$150,700.00 - $329,700.00 (base salary and/or OTE; posting does not specify whether this range is base salary or total pay)
Tools
CCaaS
Model-written summary · the original posting is authoritative