Zoom
Senior Solutions Engineer
$146K–$319K
Remote (CA) +1 · Senior · Full-time · Posted Sep 25, 2026
- Location
- Remote (CA)
Remote (US) - Experience
- 8+ years of solutions engineering experience supporting enterprise customers in technical pre-sales.
About the job
Leads technical pre-sales for enterprise customers, designing full-platform Zoom solutions and advocating for customer needs throughout complex sales cycles.
What you'll do
- Partner with Enterprise and Majors Account Executives on technical sales engagements across Zoom’s platform.
- Lead technical discovery, solution design, custom demos, and proofs of concept for complex enterprise challenges.
- Translate customer requirements into product recommendations and share feature requests and market insights internally.
What they ask for
- Strong working knowledge across the UCaaS stack, including collaboration SaaS, cloud voice, contact center, video, and unified communications.
- Proficiency presenting complex technical solutions, with familiarity with API integrations, networking protocols, security practices, and cloud infrastructure.
- Hands-on AI use cases and ability to explain AI’s workforce impact.
- Strong business acumen and executive presence with technical and business stakeholders.
Nice to have
- A broad UCaaS generalist profile is strongly preferred over narrow specialization.
Pay
$146,000.00–$319,400.00 (salary range or on-target earnings; the posting does not specify whether this range is base salary or total pay).
Tools
Meetings, Phone, Contact Center, Rooms, API integrations, AWS, Azure, GCP
AI focus
Present enterprise AI use cases and design AI-powered solutions; the role calls for hands-on AI experience and explaining AI’s impact on the modern workforce.
Model-written summary · the original posting is authoritative