Zoox
Manager, Service Operations Systems
$228K–$273K
Foster City, CA · Hybrid · Manager · Full-time · Posted Aug 21, 2026
- Experience
- 15+ years.
About the job
Leads the strategy, implementation, and scaling of enterprise systems and processes for Zoox’s Fleet Service Operations.
What you'll do
- Own the roadmap for operations systems, including asset management, maintenance, field service, and workforce platforms.
- Design integrated, scalable operational processes and improve system adoption, efficiency, and fleet performance.
- Lead cross-functional execution, vendor management, change management, and operational systems planning.
What they ask for
- 15+ years of experience in a relevant operations technology or enterprise systems field, including leading cross-functional initiatives.
- Track record designing and implementing scalable end-to-end operations processes.
- Expert-level SAP EAM/PM experience and strong knowledge of asset lifecycle, maintenance, work orders, and field service.
- Experience with SAP FSM and enterprise workforce platforms such as UKG, NICE WFM, Beeline, or equivalent.
Nice to have
- Experience with SAP S/4HANA, including EAM/PM, MM, and related supply chain capabilities.
- Experience integrating SAP with operational platforms, or background in change management, organizational design, or operational performance reporting.
Pay
USD 228,000–273,000 per-year-salary (base salary)
Tools
SAP EAM/PM, SAP FSM, Beeline, UKG, LMS, NICE WFM, SAP S/4HANA, MM
Model-written summary · the original posting is authoritative