Zscaler
Production Engineer
$102K–$128K
Bellevue, Washington, USA +2 · Full-time · Posted Jun 30, 2026
- Location
- Bellevue, Washington, USA
Santa Clara, California, USA
Santa Clara, California, USA - Experience
- 1-3 years managing reliability, scalability, and availability for large-scale production services.
About the job
Build and operate reliable, scalable infrastructure and improve observability, automation, and incident response for Zscaler’s global cloud security platform.
What you'll do
- Implement highly available infrastructure across AWS, GCP, and bare-metal environments; automate toil and build self-healing systems.
- Maintain observability, define SLIs/SLOs and error budgets, and lead incident response and post-incident analysis.
- Partner with Engineering teams on operability reviews and develop incident response playbooks.
What they ask for
- 1-3 years of experience managing reliability, scalability, and availability for large-scale production services.
- Deep programming expertise (e.g., Python, Go, or C/C++).
- Strong background in networking protocols, Linux/RHEL systems, and distributed architecture.
- Experience with high-stakes incident management and a 24/7 on-call rotation; proficiency leveraging ITIL frameworks and incident data for problem management and operability reviews.
Nice to have
- Experience with public cloud and Infrastructure-as-Code, including Ansible, Terraform, Helm, or Temporal.
- Experience with chaos engineering and disaster recovery planning at scale; expertise in BGP, GRE, IPSec, HAProxy, DNS at scale, or OS networking internals.
Pay
$102,400 — $128,000 USD (base salary)
Tools
AWS, GCP, Python, Go, Prometheus, Grafana, OpenTelemetry, Linux/RHEL
AI focus
Explore and integrate AI tools to improve daily workflows and augment problem-solving; preferred experience using AI technologies and workflows to drive measurable operational efficiency.
Model-written summary · the original posting is authoritative