Zscaler
Staff Production Engineer
$152K–$190K
Remote - California, USA +2 · Remote · Staff · Full-time · Posted Jun 16, 2026
- Location
- Remote - California, USA
Santa Clara, California, USA
Santa Clara, California, USA - Experience
- 3–5+ years managing reliability, scalability, and availability for large-scale production services.
About the job
Build and operate reliable, scalable infrastructure and production systems for Zscaler’s global cloud security platform.
What you'll do
- Implement highly available infrastructure across AWS, GCP, and bare-metal environments; automate toil and build self-healing systems.
- Develop observability, define SLIs/SLOs and error budgets, and lead incident response and post-incident analysis.
- Partner with Engineering teams on operability reviews and improve service maturity using incident data and ITIL frameworks.
What they ask for
- 3–5+ years managing reliability, scalability, and availability for large-scale production services.
- Deep programming expertise, such as Python, Go, or C/C++.
- Strong background in networking protocols, Linux/RHEL systems, and distributed architecture.
- Experience in high-stakes incident management and 24/7 on-call rotation; proficiency with ITIL and systematic problem management.
Nice to have
- Experience with public cloud and Infrastructure-as-Code; chaos engineering and disaster recovery planning at scale.
- Expertise in BGP, GRE, IPSec, HAProxy, DNS at scale, and OS networking internals.
Pay
$152,000 — $190,000 USD (base salary)
Tools
AWS, GCP, Python, Go, C/C++, Prometheus, Grafana, OpenTelemetry
AI focus
Explore and integrate AI tools to improve daily workflows and problem-solving; preferred experience using AI technologies and workflows to measurably improve operational efficiency.
Model-written summary · the original posting is authoritative